FAQs

How can I download an ebook?

This is very easy! You will be prompted to download our products directly from the order confirmation screen, after you have sent payment, giving you immediate access to the content. You may need to wait for up to 30 seconds for the link to appear but you will see a loading graphic when they ebook’s link is loading. Equally, you shall receive a link to download via email too. This will be to any email address you nominate when you purchase the ebook. This is very helpful if you wish to download to other devices.

Can I download to multiple devices?

Yes you can download to multiple devices, as aided by our email download link but please note that some devices do not allow automatic download from email. You may need to download to desktop or laptop and transfer over. All of our ebooks are PDF based so you can read on any device which allows PDF files.

How can I pay?       

For our ebooks you can pay using all mainstream cards and payment systems including: Visa, Mastercard, Amex, Maestro, Shop Pay, Apple Pay and Google Pay. Please note that we have an SLL certificate and encrypted checkout powered by Stripe which is a reliable payment system ensuring that third parties, as well as ourselves, shall not be able to view your full card details providing you with peace of mind to shop with us today.

**Additionally, if you choose to purchase any LiveGood products you will be taken to my personal LiveGood website to complete any orders and payments there. 

Can I share the content?

You may share in the same way you would be expected to share a hardcopy book. Strictly, you may not make one or multiple copies of our products as the copyright is protected against fraud. You certainly can’t upload for public use or sell it in any way or form. You may share from your device in private with friends and family only.

Can I get a refund?

We have a 100% Zero Risk Money Back Guarantee for our eBooks. We want you to be totally delighted with our eBooks so we are pleased to offer you this powerful guarantee: To prove our confidence in our products and their value to you, we are offering a 7-day, money-back guarantee.

All you have to do is to send us an email within 7 days from the purchase date and we will refund you for the full amount of purchase.

Strictly, any refunds requested after this date with be unobtainable. We have the right to refuse refunds if we discover that any products sent to you have been copied.

**For any LiveGood products, please visit the LiveGood website for their most up-to-date policies. LiveGood currently has a 90-day empty bottle guarantee. 

Other Questions? 

If you can’t find the answer you are looking for, please get in contact with us now and we’ll be happy to help.

You can contact us through emailing info@cleanjuicing.com and we will get back to you as soon as possible.